{"id":1359,"date":"2020-04-15T08:21:50","date_gmt":"2020-04-15T06:21:50","guid":{"rendered":"https:\/\/www.cytomic.ai\/?p=1359"},"modified":"2023-06-09T09:03:34","modified_gmt":"2023-06-09T07:03:34","slug":"id-700036","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/id-700036\/","title":{"rendered":"Errores durante la instalaci\u00f3n de Cytomic Patch"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; 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column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/support-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> +34 900 840 407 <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Related Products<\/a><\/p>\n<p><a href=\"#title2\">Situaci\u00f3n<\/a><\/p>\n<p><a href=\"#title3\">Tipolog\u00eda de los mensajes de error<\/a><br \/>\n[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Mensajes de error durante la instalaci\u00f3n de Cytomic Patch<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1586931721546{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos relacionados<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Cytomic EPDR<\/li>\n<li>Cytomic EDR<\/li>\n<li>Cytomic Patch<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1586939568251{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Situaci\u00f3n<\/h6>\n[\/vc_column_text][vc_column_text]Durante la instalaci\u00f3n de Cytomic Patch, es posible que se produzcan mensajes de error durante el proceso. Los errores espec\u00edficos se mostrar\u00e1n en el widget <strong>Estado<\/strong> del men\u00fa lateral <strong>Gesti\u00f3n de parches<\/strong> de la consola de administraci\u00f3n. Basta con hacer clic en <strong>Error instalando<\/strong> y acceder a cada equipo para ver el detalle del error.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1586939644248{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">Tipolog\u00eda de los mensajes de error<\/h6>\n[\/vc_column_text][vc_column_text]A continuaci\u00f3n te mostramos los mensajes de error que se pueden producir durante la instalaci\u00f3n de Cytomic Patch junto con su descripci\u00f3n.<\/p>\n<p>&nbsp;<\/p>\n<table border=\"1\" width=\"565\">\n<tbody>\n<tr>\n<td><span class=\"granate11b\">Mensaje de error<\/span><\/td>\n<td><span class=\"granate11b\">Descripci\u00f3n<\/span><\/td>\n<\/tr>\n<tr>\n<td>Error -2147020579<\/td>\n<td>Es necesario tener acceso al dominio https:\/\/*.ivanti.com<\/td>\n<\/tr>\n<tr>\n<td>Imposible realizar la descarga<\/td>\n<td>Instalador no disponible<\/td>\n<\/tr>\n<tr>\n<td>Imposible realizar la descarga<\/td>\n<td>Fichero corrupto<\/td>\n<\/tr>\n<tr>\n<td>Espacio insuficiente en disco<\/td>\n<td>Espacio insuficiente en disco<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1585668600508{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Requirements for Windows Exchange Platforms_<\/h6>\n[\/vc_column_text][vc_column_text]<strong>Supported operating systems<\/strong><\/p>\n<ul>\n<li>Exchange 2003: Windows Server 2003 32-bits SP2+ and Windows Server 2003 R2 32-bits<\/li>\n<li>Exchange 2007: Windows Server 2003 64-bits SP2+, Windows Server 2003 R2 64-bits, Windows 2008 64-bits and Windows 2008 R2<\/li>\n<li>Exchange 2010: Windows 2008 64-bits and Windows 2008 R2<\/li>\n<li>Exchange 2013: Windows Server 2012 y Windows Server 2012 R2<\/li>\n<li>Exchange 2016: Windows Server 2012, Windows Server 2012 R2 and Windows Server 2016.<\/li>\n<li>Exchange 2019: Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 and Windows Server 2019.<\/li>\n<\/ul>\n<p><strong>Hardware and software requirements<\/strong><\/p>\n<p>The hardware requirements to install the protection on Exchange servers are the ones determined by the Exchange Server:<\/p>\n<ul>\n<li>Exchange 2003: <a href=\"http:\/\/technet.microsoft.com\/es-es\/library\/cc164322(v=exchg.65).aspx\">http:\/\/technet.microsoft.com\/es-es\/library\/cc164322(v=exchg.65).aspx<\/a><\/li>\n<li>Exchange 2007: <a href=\"http:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.80).aspx\">http:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.80).aspx<\/a><\/li>\n<li>Exchange 2010: <a href=\"http:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.141).aspx\">http:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.141).aspx<\/a><\/li>\n<li>Exchange 2013: <a href=\"http:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.150).aspx\">http:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.150).aspx<\/a><\/li>\n<li>Exchange 2016: <a href=\"https:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.160).aspx\">https:\/\/technet.microsoft.com\/es-es\/library\/aa996719(v=exchg.160).aspx<\/a><\/li>\n<\/ul>\n<p><strong>Exchange versions supported<\/strong><\/p>\n<ul>\n<li>Microsoft Exchange Server 2003 Standard and Enterprise (SP1 \/ SP2)<\/li>\n<li>Microsoft Exchange Server 2007 Standard and Enterprise (SP0 \/ SP1 \/ SP2 \/ SP3)<\/li>\n<li>Microsoft Exchange Server 2007 included in Windows SBS 2008<\/li>\n<li>Microsoft Exchange Server 2010 Standard and Enterprise (SP0 \/ SP1 \/ SP2)<\/li>\n<li>Microsoft Exchange Server 2010 included and Windows SBS 2011<\/li>\n<li>Microsoft Exchange Server 2013 Standard and Enterprise<\/li>\n<li>Microsoft Exchange Server 2016 Standard and Enterprise<\/li>\n<li>Microsoft Exchange Server 2019 Standard and Enterprise<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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