{"id":4132,"date":"2020-06-08T11:15:29","date_gmt":"2020-06-08T09:15:29","guid":{"rendered":"https:\/\/www.cytomic.ai\/?p=4132"},"modified":"2025-09-09T12:10:49","modified_gmt":"2025-09-09T10:10:49","slug":"id-700086","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/","title":{"rendered":"\u00bfC\u00f3mo puedo averiguar la versi\u00f3n de mi producto Advanced EPDR\/EDR?"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/support-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> +34 900 840 407 <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos relacionados_<\/a><\/p>\n<p><a href=\"#title2\">Introducci\u00f3n_<\/a><\/p>\n<p><a href=\"#title3\">Pasos para conocer la versi\u00f3n<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>\u00bfC\u00f3mo puedo saber la versi\u00f3n de mi producto Advanced EPDR\/EDR?<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1695375803989{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1695375810483{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Introducci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Sigue estos pasos para conocer tu versi\u00f3n de producto Advanced EPDR\/EDR[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1695375939311{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">Pasos para conocer la versi\u00f3n de Advanced EPDR\/EDR_<\/h6>\n[\/vc_column_text][vc_column_text]Para averiguar la versi\u00f3n de tu producto Advanced EDR\/EPDR, sigue los pasos que se indican a continuaci\u00f3n:<\/p>\n<ul>\n<li>Accede a la <a href=\"http:\/\/manage.cytomicmodel.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">consola de administraci\u00f3n Advanced EPDR\/EDR<\/a> con las credenciales de tu Cuenta Advanced EPDR\/EDR y selecciona tu producto.<\/li>\n<li>Haz clic en el icono <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4129\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-1.png\" alt=\"\" width=\"48\" height=\"48\" \/> y selecciona <strong>Acerca de<\/strong>.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4125 aligncenter\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-2-es.png\" alt=\"\" width=\"304\" height=\"493\" srcset=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-2-es.png 304w, https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-2-es-185x300.png 185w\" sizes=\"auto, (max-width: 304px) 100vw, 304px\" \/><\/li>\n<\/ul>\n<ul>\n<li>A continuaci\u00f3n, puedes ver las diferentes versiones relacionadas (versi\u00f3n de consola y versi\u00f3n de protecci\u00f3n y de agente en funci\u00f3n del sistema operativo):<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9085\" src=\"http:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/sobre.png\" alt=\"\" width=\"599\" height=\"385\" srcset=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/sobre.png 599w, https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/sobre-300x193.png 300w\" sizes=\"auto, (max-width: 599px) 100vw, 599px\" \/><\/li>\n<li>Finalmente, para verificar la versi\u00f3n del dispositivo o endpoint, pulsa la pesta\u00f1a <strong>Equipos<\/strong>, selecciona el equipo o dispositivo que deseas comprobar y en la secci\u00f3n <strong>Detalles<\/strong>, dentro del apartado <strong>Equipo<\/strong> encontrar\u00e1s la versi\u00f3n del agente y en el apartado <strong>Seguridad<\/strong>, la versi\u00f3n de la protecci\u00f3n.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4117 aligncenter\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-4-es.png\" alt=\"\" width=\"435\" height=\"671\" srcset=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-4-es.png 435w, https:\/\/www.cytomic.ai\/src\/uploads\/2020\/06\/700086-4-es-194x300.png 194w\" sizes=\"auto, (max-width: 435px) 100vw, 435px\" \/><\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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