{"id":6285,"date":"2021-07-14T08:21:14","date_gmt":"2021-07-14T06:21:14","guid":{"rendered":"https:\/\/www.cytomic.ai\/?p=6285"},"modified":"2022-11-02T14:41:05","modified_gmt":"2022-11-02T12:41:05","slug":"id-700112","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/id-700112\/","title":{"rendered":"\u00bfC\u00f3mo eliminar procesos desconocidos del listado de elementos bloqueados por  Advanced EPDR\/EDR?"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/support-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> +34 900 840 407 <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados<\/a><\/p>\n<p><a href=\"#title2\">Introducci\u00f3n<\/a><\/p>\n<p><a href=\"#title3\">Eliminar estos ficheros<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\u00bfC\u00f3mo eliminar procesos desconocidos del listado de elementos bloqueados por Advanced EPDR\/EDR?[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1585668102613{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Related Products_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1626243443068{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Introducci\u00f3n<\/h6>\n[\/vc_column_text][vc_column_text]Los procesos desconocidos se muestran en el widget <strong>Panel Programas actualmente bloqueados en <\/strong><strong>clasificaci\u00f3n<\/strong> hasta que Advanced EPDR\/EDR completa su an\u00e1lisis. En ocasiones, no es posible terminar este proceso debido a fallos en el env\u00edo del fichero por su tama\u00f1o, o por no estar ya disponible en el equipo del usuario. En estos casos, los ficheros desconocidos se acumulan de forma indefinida en el widget <strong>Programas actualmente bloqueados en clasificaci\u00f3n<\/strong>.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1626243494292{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">Para eliminar estos ficheros del widget y de los listados:<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Haz clic en el men\u00fa superior <strong>Estado<\/strong>, panel lateral <strong>Seguridad<\/strong>, y haz clic en el widget<strong> Programas <\/strong><strong>actualmente bloqueados en clasificaci\u00f3n<\/strong>. Se abrir\u00e1 el listado Programas actualmente bloqueados en clasificaci\u00f3n.<\/li>\n<\/ul>\n<p style=\"padding-left: 40px;\">Otra opci\u00f3n es hacer clic en el men\u00fa superior <strong>Estado<\/strong>, y en el enlace <strong>A\u00f1adir<\/strong> del panel lateral <strong>Mis listados<\/strong>. Se mostrar\u00e1 un desplegable con los listados disponibles.<\/p>\n<ul>\n<li>Haz clic en el listado <strong>Programas actualmente bloqueados en clasificaci\u00f3n<\/strong>.<\/li>\n<li>Haz clic en las casillas de selecci\u00f3n de los ficheros a eliminar y haz clic en el icono <strong>Eliminar<\/strong> del men\u00fa de herramientas. Se mostrar\u00e1 una ventana de advertencia.<\/li>\n<li>Haz clic en el bot\u00f3n <strong>Eliminar<\/strong> de la ventana de advertencia. Los elementos as\u00ed eliminados pasar\u00e1n al listado <strong>Historial de bloqueos<\/strong> con el campo <strong>Acci\u00f3n<\/strong> a <strong>Eliminado del listado<\/strong>. Estos ficheros no se podr\u00e1n desbloquear<\/li>\n<\/ul>\n<p>La finalidad de eliminar un programa bloqueado en clasificaci\u00f3n mediante este procedimiento es la de simplificar el contenido del listado, retirando aquellos elementos que no se han podido analizar. Internamente, Advanced EPDR\/EDR sigue considerando estos elementos como desconocidos, de modo que, en cada intento de ejecuci\u00f3n volver\u00e1n a aparecer en el panel <strong>Programas actualmente bloqueados en clasificaci\u00f3n<\/strong> y en el listado <strong>Programas actualmente bloqueados en clasificaci\u00f3n<\/strong>.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":414,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32,33,27],"tags":[],"class_list":{"0":"post-6285","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-edr","8":"category-epdr","9":"category-soporte"},"_links":{"self":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/6285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/comments?post=6285"}],"version-history":[{"count":6,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/6285\/revisions"}],"predecessor-version":[{"id":7460,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/6285\/revisions\/7460"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media\/414"}],"wp:attachment":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media?parent=6285"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/categories?post=6285"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/tags?post=6285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}