{"id":6593,"date":"2021-11-15T16:29:05","date_gmt":"2021-11-15T14:29:05","guid":{"rendered":"https:\/\/www.cytomic.ai\/?p=6593"},"modified":"2022-11-02T14:47:43","modified_gmt":"2022-11-02T12:47:43","slug":"id-700118","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/id-700118\/","title":{"rendered":"No es posible actualizar la protecci\u00f3n de este equipo a la \u00faltima versi\u00f3n (SHA-256)"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/support-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> +34 900 840 407 <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Related Products_<\/a><\/p>\n<p><a href=\"#title2\">Actualizaciones requeridas para compatibilidad con SHA-256_<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>No es posible actualizar la protecci\u00f3n de este equipo a la \u00faltima versi\u00f3n (driver requiere firma SHA-256)<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1585668102613{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Related Products_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text]Para mantener el software de seguridad actualizado a la \u00faltima versi\u00f3n publicada, es necesario que el equipo del usuario o servidor sea compatible con la firma de drivers SHA-256. Algunas versiones del sistema operativo Windows no incorporan de f\u00e1brica esta funcionalidad y requieren ser actualizadas:<\/p>\n<table border=\"1\" width=\"539\">\n<tbody>\n<tr>\n<td><strong>Plataforma Windows<\/strong><\/td>\n<td><strong>Actualizaciones Requeridas<\/strong><\/td>\n<td><strong>URL<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Windows Vista x86 \/ Windows Vista x64<\/td>\n<td>SP2+KB4474419<\/td>\n<td>\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/sha-2-code-signing-support-update-for-windows-server-2008-r2-windows-7-and-windows-server-2008-september-23-2019-84a8aad5-d8d9-2d5c-6d78-34f9aa5f8339\" target=\"_blank\" rel=\"noopener\">KB4474419<\/a><\/li>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/install-windows-vista-service-pack-2-sp2-468d1d75-4f9b-0855-6900-47d65cbdac1b\" target=\"_blank\" rel=\"noopener\">SP2<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>WIndows Server 2008 x86 \/ WIndows Server 2008 x64<\/td>\n<td>SP2+KB4474419<\/td>\n<td>\n<ul>\n<li><a href=\"https:\/\/docs.microsoft.com\/en-us\/troubleshoot\/windows-server\/deployment\/windows-server-2008-service-pack-2\" target=\"_blank\" rel=\"noopener\">SP2<\/a><\/li>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/sha-2-code-signing-support-update-for-windows-server-2008-r2-windows-7-and-windows-server-2008-september-23-2019-84a8aad5-d8d9-2d5c-6d78-34f9aa5f8339\" target=\"_blank\" rel=\"noopener\">KB4474419<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Windows 7 x 86 \/ Windows 7 x64<\/td>\n<td>SP1+KB4474419<\/td>\n<td>\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/windows\/install-windows-7-service-pack-1-sp1-b3da2c0f-cdb6-0572-8596-bab972897f61\" target=\"_blank\" rel=\"noopener\">SP1<\/a><\/li>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/sha-2-code-signing-support-update-for-windows-server-2008-r2-windows-7-and-windows-server-2008-september-23-2019-84a8aad5-d8d9-2d5c-6d78-34f9aa5f8339\" target=\"_blank\" rel=\"noopener\">KB4474419<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>Windows 2008 R2 x 64<\/td>\n<td>KB4474419<\/td>\n<td>\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-us\/topic\/sha-2-code-signing-support-update-for-windows-server-2008-r2-windows-7-and-windows-server-2008-september-23-2019-84a8aad5-d8d9-2d5c-6d78-34f9aa5f8339\" target=\"_blank\" rel=\"noopener\">KB4474419<\/a><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1636986312499{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">No es posible actualizar la protecci\u00f3n de este equipo a la \u00faltima versi\u00f3n (driver requiere firma SHA-256)_<\/h6>\n[\/vc_column_text][vc_column_text]Los equipos no compatibles con la firma de drivers SHA-256 no actualizar\u00e1n el software de protecci\u00f3n m\u00e1s all\u00e1 de la versi\u00f3n de protecci\u00f3n 8.00.19.0001, y tampoco se mostrar\u00e1n en el widget Protecci\u00f3n desactualizada en la p\u00e1gina como candidatos a actualizarse. Estos equipos se muestran con la alerta <strong>No es posible actualizar la protecci\u00f3n de este equipo a la \u00faltima versi\u00f3n<\/strong>.<\/p>\n<p>Para localizar los equipos no compatibles con el firmado de drivers SHA-256, crea un filtro en el \u00e1rbol de filtros.<\/p>\n<p>Se recomienda actualizar todos los equipos de la red para mantenerlos protegidos con la \u00faltima versi\u00f3n del software de protecci\u00f3n disponible en todo momento.<\/p>\n<p>Cuando el administrador instala los parches indicados, se descargar\u00e1 de forma autom\u00e1tica la \u00faltima versi\u00f3n del software de protecci\u00f3n disponible en un plazo m\u00e1ximo de 4 horas, si bien requerir\u00e1 un reinicio para completar la actualizaci\u00f3n.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221;&#8230;<\/p>\n","protected":false},"author":4,"featured_media":414,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32,33,27],"tags":[],"class_list":{"0":"post-6593","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-edr","8":"category-epdr","9":"category-soporte"},"_links":{"self":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/6593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/comments?post=6593"}],"version-history":[{"count":3,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/6593\/revisions"}],"predecessor-version":[{"id":7465,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/6593\/revisions\/7465"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media\/414"}],"wp:attachment":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media?parent=6593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/categories?post=6593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/tags?post=6593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}