{"id":7888,"date":"2023-07-17T13:49:45","date_gmt":"2023-07-17T11:49:45","guid":{"rendered":"https:\/\/www.cytomic.ai\/tendencias\/id-700163\/"},"modified":"2023-07-17T13:57:16","modified_gmt":"2023-07-17T11:57:16","slug":"id-700163","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/id-700163\/","title":{"rendered":"Errores de protecci\u00f3n en equipos Windows con juegos de caracteres multibyte (MBCS)"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; 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column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos relacionados_<\/a><\/p>\n<p><a href=\"#title2\">Estado de la incidencia_<\/a><\/p>\n<p><a href=\"#title3\">S\u00edntomas_<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n_<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Errores de protecci\u00f3n en equipos Windows con juegos de caracteres multibyte (MBCS)<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1689594727497{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1689594914241{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text]<div class=\"nectar-fancy-ul\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"default\" data-alignment=\"left\"> \n<ul>\n<li><strong>Tracking ID: WGUA 1389<\/strong><\/li>\n<li><strong>Status<\/strong>: Resolved<\/li>\n<li><strong>Type of solution<\/strong>: Hotfix<\/li>\n<\/ul>\n <\/div>[vc_column_text css=&#8221;.vc_custom_1689594926280{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">S\u00edntomas_<\/h6>\n[\/vc_column_text][vc_column_text]Errores de protecci\u00f3n en equipos con sistemas Windows en idiomas que requieren\u00a0juegos de caracteres multibyte (MBCS) y con\u00a0las versiones de protecci\u00f3n\u00a08.00.21.XXXX\u00a0\u00f3\u00a08.00.22.XXXX\u00a0instaladas y la protecci\u00f3n\u00a0<strong>Decoy files<\/strong>\u00a0activada.<\/p>\n<p>Los juegos de caracteres multibyte se utilizan para soportar lenguas con escrituras que tienen un gran n\u00famero de caracteres y s\u00edmbolos, predominantemente lenguas asi\u00e1ticas como el chino, el japon\u00e9s y el coreano.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1689594969409{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Existe a tu disposici\u00f3n un hotfix para solucionar esta incidencia.<\/p>\n<p>Para aplicar el hotfix en los equipos afectados:<\/p>\n<ol>\n<li>Descarga y guarda el archivo de hotfix en el equipo:<br \/>\n<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-wgua1389-multilanguage.exe\">HF-WGUA1389-multilanguage.exe<\/a><\/li>\n<li>Haz doble clic en el archivo descargado.<\/li>\n<li>Si te lo solicita, reinicia el equipo para aplicar por completo el hotfix.<\/li>\n<\/ol>\n<p>NOTA: Para instalar la versi\u00f3n desatendida o silenciosa del hotfix, pulsa\u00a0<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-wgua1389-multilanguage.exe\">aqu\u00ed<\/a>.[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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