{"id":8106,"date":"2024-01-04T10:17:12","date_gmt":"2024-01-04T08:17:12","guid":{"rendered":"https:\/\/www.cytomic.ai\/?p=8106"},"modified":"2024-05-13T09:43:37","modified_gmt":"2024-05-13T07:43:37","slug":"id-700176","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/id-700176\/","title":{"rendered":"Problemas con la tecnolog\u00eda de detecci\u00f3n AMSI y los productos Advanced EDR\/EPDR"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados<\/a><\/p>\n<p><a href=\"#title2\">Estado<\/a><\/p>\n<p><a href=\"#title3\">S\u00edntomas<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n<\/a><\/p>\n<p><a href=\"#title5\">Registro de cambios<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Problemas con la tecnolog\u00eda de detecci\u00f3n AMSI y los productos Advanced EDR\/EPDR<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355393715{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos Relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355407126{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text][vc_column_text]<strong>ID de Seguimiento: WGUA 2246<br \/>\n<\/strong><strong>Estado<\/strong>: Resuelto<br \/>\n<strong>Tipo de Soluci\u00f3n<\/strong>: Hotfix[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356071204{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">S\u00edntomas_<\/h6>\n[\/vc_column_text][vc_column_text]La tecnolog\u00eda de detecci\u00f3n AMSI est\u00e1 deshabilitada y no funciona correctamente con los productos Advanced EPDR\/EDR. Si deseas verificar que la tecnolog\u00eda AMSI est\u00e9 funcionando correctamente, abre una ventana de PowerShell y escribe el siguiente comando:<\/p>\n<p><strong> Write-Output &#8220;PANDA AMSI TEST FILE&#8221;<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.pandasecurity.com\/resources\/img\/sop\/faqs\/adaether\/700176\/700176-1.png\" alt=\"\" width=\"600\" height=\"174\" \/>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356077858{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ol>\n<li>Descarga y guarda el hotfix <a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-wgua-2243-2246-waconf-amsi-wsc.exe\">hf-wgua-2243-2246-waconf-amsi-wsc.exe<\/a> en tu equipo.<\/li>\n<li>Haz doble clic sobre el fichero descargado para instalar.<\/li>\n<li>La instalaci\u00f3n del hotfix no requiere reiniciar el equipo. Sin embargo, bajo ciertas circunstancias, es posible que se te solicite reiniciar para que el hotfix se aplique completamente. Si no puedes reiniciar el equipo de inmediato, selecciona <strong>No<\/strong> cuando se te pregunte. Esto pospondr\u00e1 la aplicaci\u00f3n del hotfix hasta el pr\u00f3ximo reinicio del sistema.NOTA: Para instalar la versi\u00f3n desatendida o silenciosa del hotfix, pulsa <a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-wgua-2243-2246-waconf-amsi-wsc.exe\">aqu\u00ed<\/a>. El hotfix se aplicar\u00e1 en el siguiente reinicio del equipo.<\/li>\n<\/ol>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355455146{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title5\">Registro de Cambios_<\/h6>\n[\/vc_column_text][vc_column_text]\n<div id=\"content\">\n<p>A continuaci\u00f3n, todas las modificaciones que incluye el hotfix.<\/p>\n<p><strong>Versiones Afectadas<br \/>\n<\/strong><\/p>\n<ul>\n<li>v8.00.21.X.<\/li>\n<li>Entre v8.00.22.0010 y v8.00.22.0022.<\/li>\n<\/ul>\n<p>Para ver la versi\u00f3n de tu producto Advanced EDR\/EPDR, <a href=\"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/\" target=\"_blank\" rel=\"noopener\">visita este art\u00edculo<\/a>.<\/p>\n<p><strong>Detalles de Fichero<br \/>\n<\/strong>El hotfix modifica estos archivos:<\/p>\n<table border=\"1\">\n<tbody>\n<tr>\n<th>Nombre del fichero<\/th>\n<th>Ubicaci\u00f3n<\/th>\n<th>Versi\u00f3n de Archivo<\/th>\n<th>Fecha de Modificaci\u00f3n<\/th>\n<th>Se incluir\u00e1 en la versi\u00f3n<\/th>\n<\/tr>\n<tr>\n<td>WAConf.dll<\/td>\n<td>C:\\Program Files (x86)\\Panda Security\\WAC\\WAConf.dll (8.00.21.X Protections)<\/td>\n<td>4.6.17.4<\/td>\n<td>Noviembre 15, 2023<\/td>\n<td>v8.00.22.0023<\/td>\n<\/tr>\n<tr>\n<td>WAConf.dll<\/td>\n<td>C:\\Program Files (x86)\\Panda Security\\WAC\\WAConf.dll (8.00.22.X Protections)<\/td>\n<td>4.6.18.3<\/td>\n<td>Noviembre 14, 2023<\/td>\n<td>v8.00.22.0023<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Verificar la Aplicacion del Hotfix<br \/>\n<\/strong>Para confirmar la correcta aplicaci\u00f3n del hotfix, comprueba la versi\u00f3n del archivo (en la secci\u00f3n Detalles del archivo) o bien, verifica los valores de estas claves del registro:<\/p>\n<table border=\"1\">\n<tbody>\n<tr>\n<th colspan=\"2\">Arquitectura de 32 bits<\/th>\n<th colspan=\"2\">Arquitectura de 64 bits<\/th>\n<\/tr>\n<tr>\n<th>Clave de Registro<\/th>\n<th>Valor<\/th>\n<th>Clave de registro<\/th>\n<th>Valor<\/th>\n<\/tr>\n<tr>\n<td>HKEY_LOCAL_MACHINE\\SOFTWARE \\Panda Software\\Setup\\Hotfix history\\<strong>HF_WAConf_AMSI_WSC<\/strong><\/td>\n<td><strong>Revision [REG_DWORD]<\/strong> 1<\/td>\n<td>HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_WAConf_AMSI_WSC<\/strong><\/td>\n<td><strong>[REG_DWORD]<\/strong><\/p>\n<p>1<\/td>\n<\/tr>\n<tr>\n<td>HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<strong>HF_WAConf_AMSI_WSC<\/strong><\/td>\n<td><strong>Resultado [REG_DWORD]<\/strong><\/p>\n<p>0 = Success<br \/>\n1 = Not Applied 2 = Error<br \/>\n9 = On Reboot Operation<\/td>\n<td>HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_WAConf_AMSI_WSC<\/strong><\/td>\n<td><strong>Resultado<br \/>\n[REG_DWORD]<\/strong>0 = Success<br \/>\n1 = Not Applied 2 = Error<br \/>\n9 = On Reboot Operation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; 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