{"id":8641,"date":"2024-12-27T11:41:23","date_gmt":"2024-12-27T09:41:23","guid":{"rendered":"https:\/\/www.cytomic.ai\/tendencias\/wgua-4713\/"},"modified":"2025-03-27T12:06:51","modified_gmt":"2025-03-27T10:06:51","slug":"wgua-4713","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/wgua-4713\/","title":{"rendered":"Detecci\u00f3n de Trojan\/RansomDecoy.A como &#8220;Ignorado&#8221; en el panel de &#8220;Amenazas detectadas por el antivirus&#8221;"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados<\/a><\/p>\n<p><a href=\"#title2\">Estado<\/a><\/p>\n<p><a href=\"#title3\">S\u00edntomas<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n<\/a><\/p>\n<p><a href=\"#title5\">Registro de cambios<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Detecci\u00f3n de Trojan\/RansomDecoy.A como &#8220;Ignorado&#8221; en el panel de &#8220;Amenazas detectadas por el antivirus&#8221;<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355393715{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos Relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355407126{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text][vc_column_text]Resuelto en Hotfix \/ v.8.00.24.X[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356071204{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">S\u00edntomas_<\/h6>\n[\/vc_column_text][vc_column_text]<span id=\"j_id0:PandaTemplate:j_id54\"><span id=\"j_id0:PandaTemplate:j_id55\"><span id=\"j_id0:PandaTemplate:j_id55:j_id56:j_id75\">Aparecen detecciones de Trojan\/RansomDecoy.A como &#8220;Ignorado&#8221; en el panel &#8220;Amenazas detectadas por el antivirus&#8221; en la secci\u00f3n Seguridad de la pesta\u00f1a Estado de la consola de administraci\u00f3n de Advanced EPDR\/EDR en lugar de en el panel de actividad de &#8220;Malware&#8221; y clasificadas como, por ejemplo, &#8220;Enviado a cuarentena&#8221;.<\/span><\/span><\/span>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356077858{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Sigue estos pasos para aplicar el hotfix en el equipo afectado:<\/p>\n<ol>\n<li>Descarga y guarda el archivo de hotfix en el equipo:<br \/>\n<a title=\"hf-wgua4713-pknact.exe\" href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-wgua4713-pknact.exe\" target=\"_blank\" rel=\"noopener\">hf-wgua4713-pknact.exe<\/a><\/li>\n<li>Haz doble clic en el archivo descargado.<\/li>\n<li>La instalaci\u00f3n del hotfix no requiere reiniciar el equipo. Sin embargo, en determinadas circunstancias, es posible que solicite reiniciar el equipo para que la aplicaci\u00f3n del hotfix sea efectiva. Si no es posible reiniciar el equipo inmediatamente, selecciona NO en la pantalla de reinicio. De este modo, se pospondr\u00e1 la aplicaci\u00f3n del hotfix hasta el siguiente reinicio del sistema.<\/li>\n<\/ol>\n<p>NOTA: Para instalar la versi\u00f3n desatendida o silenciosa del hotfix, pulsa\u00a0<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-wgua4713-pknact.exe\" target=\"_blank\" rel=\"noopener\">aqu\u00ed<\/a>. El hotfix se aplicar\u00e1 en el siguiente reinicio del equipo.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355455146{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title5\">Registro de Cambios_<\/h6>\n[\/vc_column_text][vc_column_text]A continuaci\u00f3n se detallan los cambios que incorpora el hotfix.<\/p>\n<p><strong>Versiones afectadas<\/strong><\/p>\n<ul>\n<li>Versiones v8.00.23.0000 y v8.00.23.0001<\/li>\n<\/ul>\n<p>Para conocer la versi\u00f3n de tu producto Advanced EDPR\/EDR, consulta <a href=\"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/\" target=\"_blank\" rel=\"noopener\">este art\u00ed\u00adculo<\/a>.<\/p>\n<p><strong>Detalles de archivo<\/strong><br \/>\nEl hotfix actualiza el siguiente archivo:<\/p>\n<table border=\"1\" width=\"772\">\n<tbody>\n<tr>\n<td colspan=\"1\" rowspan=\"1\"><strong>Nombre del archivo<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Ubicaci\u00f3n<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Versi\u00f3n del archivo<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Fecha de modificaci\u00f3n<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Versi\u00f3n que incluye hotfix<br \/>\n<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">PKNAct.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">C:\\Program Files (x86)\\Panda Security\\WAC\\PKNAct.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">4.6.4.83<\/td>\n<td colspan=\"1\" rowspan=\"1\">22 Noviembre, 2024<\/td>\n<td colspan=\"1\" rowspan=\"1\">S\u00ed. Futuras versiones<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Verificar Aplicaci\u00f3n del Hotfix<\/strong><br \/>\nPara comprobar la correcta aplicaci\u00f3n del hotfix, consulta la versi\u00f3n del archivo (en la secci\u00f3n\u00a0<strong>Detalles del archivo<\/strong>) o verifica el valor de las siguientes entradas de Registro:<\/p>\n<table border=\"1\" width=\"1034\">\n<tbody>\n<tr>\n<td colspan=\"2\" rowspan=\"1\"><strong>Arquitectura de 32 bits<\/strong><\/td>\n<td colspan=\"2\" rowspan=\"1\"><strong>Arquitectura de 64 bits<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\"><strong>Clave de Registro<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Clave de Registro<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<strong>HF_PKNAct<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Revision [REG_DWORD]<\/strong><\/p>\n<p>6<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_PKNAct<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Revision [REG_DWORD]<\/strong><\/p>\n<p>6<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<strong>HF_PKNAct<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Result [REG_DWORD]<\/strong><\/p>\n<p>0 = Success<strong><br \/>\n<\/strong>1 = Not Applied<strong><br \/>\n<\/strong>2 = Error<strong><br \/>\n<\/strong>9 = Pending Reboot<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_PKNAct<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Result [REG_DWORD]<\/strong><\/p>\n<p>0 = Success<br \/>\n1 = Not Applied<br \/>\n2 = Error<br \/>\n9 = Pending Reboot<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; 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