{"id":8715,"date":"2025-02-03T10:07:15","date_gmt":"2025-02-03T08:07:15","guid":{"rendered":"https:\/\/www.cytomic.ai\/tendencias\/wgua-4810\/"},"modified":"2025-03-20T13:38:11","modified_gmt":"2025-03-20T11:38:11","slug":"wgua-4810","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/wgua-4810\/","title":{"rendered":"Problemas con la protecci\u00f3n del firewall de Advanced EPDR\/EDR y las redes detectadas autom\u00e1ticamente al usar adaptadores VPN IKEV2."},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados<\/a><\/p>\n<p><a href=\"#title2\">Estado<\/a><\/p>\n<p><a href=\"#title3\">S\u00edntomas<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n<\/a><\/p>\n<p><a href=\"#title5\">Registro de cambios<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Problemas con la protecci\u00f3n del firewall de Advanced EPDR\/EDR y las redes detectadas autom\u00e1ticamente al usar adaptadores VPN IKEV2.<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355393715{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos Relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355407126{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text][vc_column_text]Resuelto en Hotfix \/ v.8.00.24.X[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356071204{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">S\u00edntomas_<\/h6>\n[\/vc_column_text][vc_column_text]La ubicaci\u00f3n de red autom\u00e1tica de la protecci\u00f3n del firewall de los productos Advanced EPDR\/EDR se configura incorrectamente al usar adaptadores VPN IKEV2.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356077858{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ol>\n<li>Descarga y guarda el archivo de hotfix en el equipo:<br \/>\n<a title=\"hf-wgua4810-vpn-locationawareness.exe\" href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-wgua4810-vpn-locationawareness.exe\" target=\"_blank\" rel=\"noopener\">hf-wgua4810-vpn-locationawareness.exe<\/a><\/li>\n<li>Haz doble clic en el archivo descargado.<\/li>\n<li>La instalaci\u00f3n del hotfix no requiere reiniciar el ordenador. Sin embargo, en ciertas circunstancias, es posible que se solicite un reinicio para que el hotfix se aplique completamente. Si no puedes reiniciar el ordenador de inmediato, selecciona No cuando se te pregunte. Esto pospondr\u00e1 la aplicaci\u00f3n del hotfix hasta el pr\u00f3ximo reinicio del sistema.Nota: Para descargar una versi\u00f3n no asistida o en modo silencioso del hotfix, haz clic<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-wgua4810-vpn-locationawareness.exe\" target=\"_blank\" rel=\"noopener\">\u00a0aqu\u00ed<\/a>. El hotfix se aplicar\u00e1 despu\u00e9s del pr\u00f3ximo reinicio del sistema.<\/li>\n<\/ol>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355455146{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title5\">Registro de Cambios_<\/h6>\n[\/vc_column_text][vc_column_text]A continuaci\u00f3n, se detallan los cambios incluidos en el hotfix.<\/p>\n<p><strong>Versiones afectadas<\/strong><\/p>\n<p>Versiones de protecci\u00f3n entre v8.00.23.0000 y v8.00.23.0003<br \/>\nPara ver la versi\u00f3n de tu producto Advanced EPDR\/EDR, consulta <a href=\"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/\" target=\"_blank\" rel=\"noopener\">este art\u00edculo<\/a>.<\/p>\n<p><strong>Detalles del archivo<\/strong><\/p>\n<p>El hotfix actualiza los siguientes archivos:<\/p>\n<table border=\"1\" width=\"869\">\n<tbody>\n<tr>\n<td colspan=\"1\" rowspan=\"1\"><strong>Nombre del archivo<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Ubicaci\u00f3n<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Versi\u00f3n del archivo<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Fecha de modificaci\u00f3n<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>\u00bfSe incluir\u00e1 el hotfix en versiones del producto?<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">NNSPRV.sys<\/td>\n<td colspan=\"1\" rowspan=\"1\">C:\\Windows\\System32\\Drivers\\NNSPRV.sys<\/td>\n<td colspan=\"1\" rowspan=\"1\">7.0.0.425<\/td>\n<td colspan=\"1\" rowspan=\"1\">16 de enero de 2025<\/td>\n<td colspan=\"1\" rowspan=\"1\">S\u00ed. N\/A por ahora.<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">NNSManager.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">C:\\Program Files (x86)\\Panda Security\\WAC\\NNSManager.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">7.0.0.283<\/td>\n<td colspan=\"1\" rowspan=\"1\">16 de enero de 2025<\/td>\n<td colspan=\"1\" rowspan=\"1\">S\u00ed. N\/A por ahora.<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">NNS_Api.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">C:\\Program Files (x86)\\Panda Security\\WAC\\NNS_Api.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">7.0.0.448<\/td>\n<td colspan=\"1\" rowspan=\"1\">21 de enero de 2025<\/td>\n<td colspan=\"1\" rowspan=\"1\">S\u00ed. N\/A por ahora.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Verificar la aplicaci\u00f3n del hotfix<\/strong><\/p>\n<p>Para confirmar la correcta aplicaci\u00f3n del hotfix, revisa la versi\u00f3n del archivo (en la secci\u00f3n <strong>Detalles del archivo<\/strong>) o verifica los valores de estas claves de Registro:<\/p>\n<table border=\"1\" width=\"1056\">\n<tbody>\n<tr>\n<th colspan=\"2\" rowspan=\"1\"><strong>Arquitectura de 32 bits<\/strong><\/th>\n<th colspan=\"2\" rowspan=\"1\"><strong>Arquitectura de 64 bits<\/strong><\/th>\n<\/tr>\n<tr>\n<th colspan=\"1\" rowspan=\"1\">Clave de Registro<\/th>\n<th colspan=\"1\" rowspan=\"1\">Valor<\/th>\n<th colspan=\"1\" rowspan=\"1\">Clave de Registro<\/th>\n<th colspan=\"1\" rowspan=\"1\">Valor<\/th>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<strong>HF_VPN_LocalAwareness<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\">Revisi\u00f3n [REG_DWORD]\n1<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_VPN_LocalAwareness<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\">Revisi\u00f3n<br \/>\n[REG_DWORD]1<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<strong>HF_VPN_LocalAwareness<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\">Resultado [REG_DWORD]\n<p>0 = \u00c9xito<br \/>\n1 = No aplicado<br \/>\n2 = Error<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_VPN_LocalAwareness<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\">Resultado<br \/>\n[REG_DWORD]0 = \u00c9xito<br \/>\n1 = No aplicado<br \/>\n2 = Error<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":414,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32,495,516,33,518,27],"tags":[],"class_list":{"0":"post-8715","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-edr","8":"category-edr-problemas-conocidos","9":"category-advanced-edr-problemas-conocidos-solucionados-en-v8-00-24-x","10":"category-epdr","11":"category-advanced-epdr-problemas-conocidos-solucionados-en-v8-00-24-x","12":"category-soporte"},"_links":{"self":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/8715","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/comments?post=8715"}],"version-history":[{"count":5,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/8715\/revisions"}],"predecessor-version":[{"id":8930,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/8715\/revisions\/8930"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media\/414"}],"wp:attachment":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media?parent=8715"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/categories?post=8715"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/tags?post=8715"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}