{"id":8992,"date":"2025-06-24T08:27:17","date_gmt":"2025-06-24T06:27:17","guid":{"rendered":"https:\/\/www.cytomic.ai\/?p=8992"},"modified":"2026-04-07T08:28:59","modified_gmt":"2026-04-07T06:28:59","slug":"wgua-5395","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/wgua-5395\/","title":{"rendered":"Problemas con la protecci\u00f3n de firewall de Advanced EPDR\/EDR y las redes detectadas autom\u00e1ticamente mediante adaptadores VPN WireGuard\/WinTUN"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/support-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> +34 900 840 407 <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos relacionados_<\/a><\/p>\n<p><a href=\"#title2\">Estado de la incidencia_<\/a><\/p>\n<p><a href=\"#title3\">Descripci\u00f3n_<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n_<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Problemas con la protecci\u00f3n de firewall de Advanced EPDR\/EDR y las redes detectadas autom\u00e1ticamente mediante adaptadores VPN WireGuard\/WinTUN<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1748952036262{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1748952435096{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text][vc_column_text]Resuelto en la versi\u00f3n de protecci\u00f3n 8.00.26.0001. Para versiones anteriores, aplica el hotfix disponible.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1748952452259{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">Descripci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Las interfaces de red SSL VPN no son detectadas autom\u00e1ticamente por la funci\u00f3n Firewall Location Awareness debido a las exclusiones de dispositivos de configuraci\u00f3n interna para adaptadores de red como WireGuard VPN y WinTUN VPN.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1748952484187{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ol>\n<li>Descarga y guarda el hotfix en el equipo:<br \/>\n<a title=\"hf-wgua5395-nnsmanager-iftypevirtual.exe\" href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-wgua5395-nnsmanager-iftypevirtual.exe\" target=\"_self\">hf-wgua5395-nnsmanager-iftypevirtual.exe<\/a><\/li>\n<li>Haz doble clic para descargar el archivo.<\/li>\n<li>La instalaci\u00f3n del hotfix no requiere reiniciar el equipo. Sin embargo, bajo ciertas circunstancias, es posible que te solicite reiniciar para que el hotfix se aplique completamente. Si no puedes reiniciar el equipo de inmediato, selecciona\u00a0<strong>No<\/strong>\u00a0cuando se te pregunte. Esto pospondr\u00e1 la aplicaci\u00f3n del hotfix hasta el pr\u00f3ximo reinicio del sistema.Nota:\u00a0Para instalar la versi\u00f3n desatendida o silenciosa del hotfix, pulsa<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-wgua5395-nnsmanager-iftypevirtual.exe\" target=\"_self\">\u00a0aqu\u00ed<\/a>.\u00a0El hotfix se aplicar\u00e1 en el siguiente reinicio del equipo.<\/li>\n<\/ol>\n<p><strong>Registro de Cambios<\/strong><\/p>\n<p>A continuaci\u00f3n, se detallan todas las modificaciones que incluye el hotfix.<\/p>\n<p><strong>Versiones afectadas<\/strong><\/p>\n<p>Versiones de protecci\u00f3n entre v8.00.23.0000 y v8.00.24.0001.<br \/>\nPara ver la versi\u00f3n de tu producto Advanced EDPR\/EDR, consulta <a href=\"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/\" target=\"_blank\" rel=\"noopener\">este art\u00edculo<\/a>.<\/p>\n<p><strong>Detalles del archivo<\/strong><br \/>\nEl hotfix actualiza las siguientes configuraciones:<\/p>\n<p><strong>Verificar la aplicaci\u00f3n del hotfix<\/strong><\/p>\n<p>Para confirmar la correcta aplicaci\u00f3n del hotfix, verifica los valores de las siguientes claves de registro:<\/p>\n<table border=\"1\" cellspacing=\"3\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td colspan=\"2\" rowspan=\"1\"><strong>Arquitectura de 32 bits\u00a0<\/strong><\/td>\n<td colspan=\"2\" rowspan=\"1\"><strong>Arquitectura de 64 bits<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\"><strong>Claves de registro<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Claves de registro<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<b>HF_NNSManager_IFTYPEVIRTUAL<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Revisi\u00f3n [REG_DWORD]<\/strong><\/p>\n<p>1<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<b>HF_NNSManager_IFTYPEVIRTUAL<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Revision [REG_DWORD]<\/strong><\/p>\n<p>1<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<b>HF_NNSManager_IFTYPEVIRTUAL<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Resultado [REG_DWORD]<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>0 = Success<br \/>\n1 = Not Applied<br \/>\n2 = Error<br \/>\n9 = On Reboot Operation<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<b>HF_NNSManager_IFTYPEVIRTUAL<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Resultado [REG_DWORD]<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>0 = Success<br \/>\n1 = Not Applied<br \/>\n2 = Error<br \/>\n9 = On Reboot Operation<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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