{"id":9007,"date":"2025-06-23T07:50:28","date_gmt":"2025-06-23T05:50:28","guid":{"rendered":"https:\/\/www.cytomic.ai\/tendencias\/ker-1807\/"},"modified":"2025-09-25T10:37:07","modified_gmt":"2025-09-25T08:37:07","slug":"ker-1807","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/ker-1807\/","title":{"rendered":"Ralentizaci\u00f3n durante el proceso de inicio del sistema operativo Windows"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados<\/a><\/p>\n<p><a href=\"#title2\">Estado<\/a><\/p>\n<p><a href=\"#title3\">S\u00edntomas<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n<\/a><\/p>\n<p><a href=\"#title5\">Registro de cambios<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Retraso durante el proceso de inicio del sistema operativo Windows<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355393715{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos Relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355407126{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text][vc_column_text]Resuelto en la versi\u00f3n de protecci\u00f3n 8.00.25.0002. Para versiones anteriores, aplica el hotfix disponible.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356071204{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">S\u00edntomas_<\/h6>\n[\/vc_column_text][vc_column_text]\n<div class=\"slds-grid slds-size_1-of-1 label-stacked\" role=\"listitem\" data-target-selection-name=\"sfdc:RecordField.Knowledge__kav.Description__c\">\n<div class=\"slds-form-element slds-hint-parent test-id__output-root slds-form-element_edit slds-form-element_readonly is-stacked is-stacked-not-editing\">\n<div class=\"slds-form-element__control\">\n<div class=\"outputRichText\">\n<p>Retraso durante el proceso de inicio del sistema operativo Windows, principalmente, pero no exclusivamente, en Windows Server 2025.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356077858{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]La soluci\u00f3n a este problema est\u00e1 incluida en la versi\u00f3n de protecci\u00f3n 8.00.25.0002. Para versiones anteriores, aplica el hotfix disponible en los equipos afectados:<\/p>\n<ol>\n<li>Descarga y guarda el archivo de la revisi\u00f3n en el equipo:<br \/>\n<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-ker1807-pskrtfremoval.exe\" target=\"_self\">hf-ker1807-pskrtfremoval.exe<\/a><\/li>\n<li>Haz doble clic en el archivo descargado.<\/li>\n<li>La instalaci\u00f3n de la revisi\u00f3n no requiere reiniciar el equipo. Sin embargo, en algunas circunstancias, puede que se te pida reiniciar para que la revisi\u00f3n se aplique por completo. Si no puedes reiniciar en ese momento, selecciona <strong>No<\/strong> cuando se te solicite. Esto pospone la aplicaci\u00f3n de la revisi\u00f3n hasta el pr\u00f3ximo reinicio del sistema.<\/li>\n<\/ol>\n<p><strong>Nota:<\/strong> Si quieres descargar una versi\u00f3n desatendida o silenciosa de la revisi\u00f3n,<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-ker1807-pskrtfremoval.exe\" target=\"_self\"> haz clic aqu\u00ed<\/a>. La revisi\u00f3n se aplicar\u00e1 tras el pr\u00f3ximo reinicio del sistema.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355455146{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title5\">Registro de Cambios_<\/h6>\n[\/vc_column_text][vc_column_text]A continuaci\u00f3n, puedes ver todos los cambios que incluye esta revisi\u00f3n.<\/p>\n<p><strong>Versiones afectadas<\/strong><br \/>\nVersiones de protecci\u00f3n entre v8.00.23.0000 y v8.00.24.0001.<br \/>\nPara ver la versi\u00f3n de tu producto Advanced EDPR\/EDR, consulta <a href=\"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/\" target=\"_blank\" rel=\"noopener\">este art\u00edculo<\/a>.<\/p>\n<p><strong>Versi\u00f3n que incluye la revisi\u00f3n<\/strong><br \/>\nEsta revisi\u00f3n se incluir\u00e1 en la futura versi\u00f3n de protecci\u00f3n v8.00.25.0000.<\/p>\n<p><strong>Detalles del archivo<\/strong><br \/>\nLa revisi\u00f3n elimina este archivo:<\/p>\n<table border=\"1\">\n<thead>\n<tr>\n<th colspan=\"1\" rowspan=\"1\">Nombre del archivo<\/th>\n<th colspan=\"1\" rowspan=\"1\">Ubicaci\u00f3n<\/th>\n<th colspan=\"1\" rowspan=\"1\">Versi\u00f3n del archivo<\/th>\n<th colspan=\"1\" rowspan=\"1\">Fecha de modificaci\u00f3n<\/th>\n<th colspan=\"1\" rowspan=\"1\">\u00bfSe incluir\u00e1 la revisi\u00f3n en futuras versiones?<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">PSKRTF.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">C:\\Program Files (x86)\\Panda Security\\WAC\\PSKRTF.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">&#8211;<\/td>\n<td colspan=\"1\" rowspan=\"1\">&#8211;<\/td>\n<td colspan=\"1\" rowspan=\"1\">S\u00ed, v8.00.25.0000<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong>Verificar aplicaci\u00f3n de la revisi\u00f3n<\/strong><\/h3>\n<p>Para confirmar que la revisi\u00f3n se ha aplicado correctamente, verifica los valores de estas claves del registro:<\/p>\n<table border=\"1\">\n<thead>\n<tr>\n<th colspan=\"2\" rowspan=\"1\">Arquitectura de 32 bits<\/th>\n<th colspan=\"2\" rowspan=\"1\">Arquitectura de 64 bits<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td colspan=\"1\" rowspan=\"1\"><strong>Clave del Registro<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Clave del Registro<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\HF_PSKRTF_Removal<\/td>\n<td colspan=\"1\" rowspan=\"1\">Revision [REG_DWORD]\n1<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\HF_PSKRTF_Removal<\/td>\n<td colspan=\"1\" rowspan=\"1\">Revision [REG_DWORD]\n1<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\HF_PSKRTF_Removal<\/td>\n<td colspan=\"1\" rowspan=\"1\">Result [REG_DWORD]\n0 = Correcto<br \/>\n1 = No aplicado<br \/>\n2 = Error<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\HF_PSKRTF_Removal<\/td>\n<td colspan=\"1\" rowspan=\"1\">Result [REG_DWORD]\n0 = Correcto<br \/>\n1 = No aplicado<br \/>\n2 = Error<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":414,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[32,495,522,33,496,520,27],"tags":[],"class_list":{"0":"post-9007","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-edr","8":"category-edr-problemas-conocidos","9":"category-advanced-edr-problemas-conocidos-solucionados-en-v8-00-25-x","10":"category-epdr","11":"category-advanced-epdr-problemas-conocidos","12":"category-advanced-epdr-problemas-conocidos-solucionados-en-v8-00-25-x","13":"category-soporte"},"_links":{"self":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/9007","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/comments?post=9007"}],"version-history":[{"count":7,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/9007\/revisions"}],"predecessor-version":[{"id":9117,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/posts\/9007\/revisions\/9117"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media\/414"}],"wp:attachment":[{"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/media?parent=9007"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/categories?post=9007"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cytomic.ai\/es\/wp-json\/wp\/v2\/tags?post=9007"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}