{"id":9096,"date":"2025-09-25T06:42:43","date_gmt":"2025-09-25T04:42:43","guid":{"rendered":"https:\/\/www.cytomic.ai\/tendencias\/wgua-6137\/"},"modified":"2025-09-25T08:53:57","modified_gmt":"2025-09-25T06:53:57","slug":"wgua-6137","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/wgua-6137\/","title":{"rendered":"Problemas al desactivar manualmente la reproducci\u00f3n autom\u00e1tica de dispositivos extra\u00edbles desde el Registro de Windows"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados<\/a><\/p>\n<p><a href=\"#title2\">Estado<\/a><\/p>\n<p><a href=\"#title3\">S\u00edntomas<\/a><\/p>\n<p><a href=\"#title4\">Soluci\u00f3n<\/a><\/p>\n<p><a href=\"#title5\">Registro de cambios<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Problemas al desactivar manualmente la reproducci\u00f3n autom\u00e1tica de dispositivos de almacenamiento extra\u00edbles desde el Registro de Windows<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355393715{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos Relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355407126{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Estado de la incidencia_<\/h6>\n[\/vc_column_text][vc_column_text]Abierta[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356071204{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">S\u00edntomas_<\/h6>\n[\/vc_column_text][vc_column_text]\n<div class=\"outputRichText\">\n<p>La opci\u00f3n de reproducci\u00f3n autom\u00e1tica en dispositivos de almacenamiento extra\u00edbles se puede desactivar tanto a trav\u00e9s de la configuraci\u00f3n de Control de Dispositivos disponible en ciertos productos de Advanced EPDR\/EDR como manualmente desde el Registro de Windows.<\/p>\n<p>Hemos detectado problemas cuando la Reproducci\u00f3n Autom\u00e1tica se configura manualmente y la protecci\u00f3n de Advanced EPDR\/EDR est\u00e1 presente. El problema tambi\u00e9n afecta a los productos Advaced EPDR\/EDR que no incluyen Control de Dispositivos.<\/p>\n<\/div>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704356077858{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title4\">Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Aplica el hotfix disponible en el endpoint afectado.<strong><br \/>\n<\/strong><\/p>\n<ol>\n<li>Descarga y guarda el archivo del hotfix en el equipo:<br \/>\n<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hf-wgua-6137-psanmoddevctrl.exe\" target=\"_blank\" rel=\"noopener\">hf-wgua-6137-psanmoddevctrl.exe<\/a><\/li>\n<li>Haz doble clic en el archivo descargado.<\/li>\n<li>La instalaci\u00f3n del hotfix no requiere reiniciar el equipo. Sin embargo, en determinadas circunstancias, se te podr\u00e1 solicitar reiniciar para que el hotfix se aplique completamente. Si no puedes reiniciar el equipo de inmediato, selecciona\u00a0<strong>No<\/strong>\u00a0cuando se te solicite. Esto pospone la aplicaci\u00f3n del hotfix hasta el siguiente reinicio del sistema.Nota: Para descargar una versi\u00f3n desatendida o silenciosa del hotfix, haz clic<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hfs-wgua-6137-psanmoddevctrl.exe\" target=\"_blank\" rel=\"noopener\">\u00a0aqu\u00ed<\/a>. El hotfix se aplicar\u00e1 tras el siguiente reinicio del sistema.<\/li>\n<\/ol>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1704355455146{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title5\">Registro de Cambios_<\/h6>\n[\/vc_column_text][vc_column_text]A continuaci\u00f3n, se muestran todos los cambios que incluye el hotfix.<\/p>\n<p><strong>Versiones afectadas<\/strong><\/p>\n<p>Versiones de protecci\u00f3n v8.00.24.0000 y v8.00.24.0001. Para ver la versi\u00f3n de tu producto, haz clic <a href=\"https:\/\/www.cytomic.ai\/es\/soporte\/id-700086\/\" target=\"_self\">aqu\u00ed<\/a>.<\/p>\n<p><strong>Versi\u00f3n que incluye el hotfix<\/strong><\/p>\n<p>Este hotfix se incluir\u00e1 en la futura versi\u00f3n de protecci\u00f3n 8.00.25.0002.<\/p>\n<p><strong>Detalles del archivo<br \/>\n<\/strong><br \/>\nEl hotfix actualiza este archivo:<\/p>\n<p>&nbsp;<\/p>\n<table border=\"1\" cellspacing=\"3\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td colspan=\"1\" rowspan=\"1\"><strong>Nombre de archivo<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Ubicaci\u00f3n<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Versi\u00f3n de archivo<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>Fecha de modificaci\u00f3n<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\"><strong>\u00bfIncluido en futuras versiones?<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">PSANModDevCtrl.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">C:\\Program Files (x86)\\Panda Security\\WAC\\ PSANModDevCtrl.dll<\/td>\n<td colspan=\"1\" rowspan=\"1\">4.0.22.1<\/td>\n<td colspan=\"1\" rowspan=\"1\">21 de julio de 2025<\/td>\n<td colspan=\"1\" rowspan=\"1\">S\u00ed<br \/>\nv8.00.25.0002<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>Verificar la aplicaci\u00f3n del hotfix<br \/>\n<\/strong><br \/>\nPara confirmar la correcta aplicaci\u00f3n del hotfix, verifica los valores de estas claves del Registro:<\/p>\n<table border=\"1\" width=\"943\">\n<tbody>\n<tr>\n<td colspan=\"2\" rowspan=\"1\" width=\"308\"><strong>Arquitectura 32 bits<\/strong><\/td>\n<td colspan=\"2\" rowspan=\"1\" width=\"309\"><strong>Arquitectura 64 bits<\/strong><\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\" width=\"214\">Clave de Registro<\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"92\">Valor<\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"215\">Clave de Registro<\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"92\">Valor<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\" width=\"214\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<b>HF_PSANModDevCtrl<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"92\">Revision [REG_DWORD]\n<p>1<\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"215\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<b>HF_PSANModDevCtrl<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"92\">Revision [REG_DWORD]\n<p>1<\/td>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\" width=\"214\">HKEY_LOCAL_MACHINE\\SOFTWARE\\Panda Software\\Setup\\Hotfix history\\<b>HF_PSANModDevCtrl<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"92\">Result [REG_DWORD]\n<p>0 = Correcto<br \/>\n1 = No aplicado<br \/>\n2 = Error<br \/>\n9 = Operaci\u00f3n pendiente de reinicio<\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"215\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<b>HF_PSANModDevCtrl<\/b><\/td>\n<td colspan=\"1\" rowspan=\"1\" width=\"92\">Result [REG_DWORD]\n<p>0 = Correcto<br \/>\n1 = No aplicado<br \/>\n2 = Error<br \/>\n9 = Operaci\u00f3n pendiente de reinicio<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; 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