{"id":9487,"date":"2026-06-30T12:39:07","date_gmt":"2026-06-30T10:39:07","guid":{"rendered":"https:\/\/www.cytomic.ai\/tendencias\/issues-sending-emails-through-quickbooks\/"},"modified":"2026-06-30T12:46:08","modified_gmt":"2026-06-30T10:46:08","slug":"problemas-enviar-correos-desde-quickbooks","status":"publish","type":"post","link":"https:\/\/www.cytomic.ai\/es\/soporte\/problemas-enviar-correos-desde-quickbooks\/","title":{"rendered":"Problemas al enviar correos desde QuickBooks"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#7e5994&#8243; scene_position=&#8221;center&#8221; top_padding=&#8221;12&#8243; bottom_padding=&#8221;12&#8243; text_color=&#8221;light&#8221; 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bg_image_animation=&#8221;none&#8221;][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/support-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> +34 900 840 407 <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/5&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;]<div class=\"iwithtext\"><div class=\"iwt-icon\"> <img decoding=\"async\" src=\"https:\/\/www.cytomic.ai\/src\/uploads\/2020\/03\/contact-tiny.svg\" alt=\"\" \/> <\/div><div class=\"iwt-text\"> support@cytomic.ai <\/div><div class=\"clear\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color=&#8221;#f3f3f3&#8243; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][split_line_heading animation_type=&#8221;default&#8221;]<a href=\"#title1\">Productos Relacionados_<\/a><\/p>\n<p><a href=\"#title2\">Descripci\u00f3n_<\/a><\/p>\n<p><a href=\"#title3\">Workaround\/Soluci\u00f3n_<\/a>[\/split_line_heading][\/vc_column][vc_column column_padding=&#8221;padding-5-percent&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;2\/3&#8243; tablet_width_inherit=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; bg_image_animation=&#8221;none&#8221;][vc_column_text]\n<h3>Problemas al enviar correos desde QuickBooks<\/h3>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1782816070592{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title1\">Productos Relacionados_<\/h6>\n[\/vc_column_text][vc_column_text]\n<ul>\n<li>Advanced EPDR<\/li>\n<li>Advanced EDR<\/li>\n<\/ul>\n[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1782816084703{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title2\">Descripci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Problemas al enviar correos electr\u00f3nicos a trav\u00e9s de QuickBooks en Windows 10 RS1 y Windows Server 2016.<\/p>\n<p>Afecta a las versiones de protecci\u00f3n 8.00.26.X, 8.00.25.X y 8.00.24.X.[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1782816112479{padding-top: 40px !important;padding-bottom: 20px !important;}&#8221;]\n<h6 id=\"title3\">Workaround\/Soluci\u00f3n_<\/h6>\n[\/vc_column_text][vc_column_text]Existe un hotfix disponible para resolver este problema.<br \/>\nPara aplicar el hotfix en el equipo afectado, sigue estos pasos:<\/p>\n<ol>\n<li>Descarga y guarda el hotfix en el equipo:<br \/>\n<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hotfix_psinolkaddin_gui.exe\" target=\"_blank\" rel=\"noopener noreferrer\">hotfix_psinolkaddin_gui.exe<\/a><\/li>\n<li>Haz doble clic para descargar el archivo.<\/li>\n<li>La instalaci\u00f3n del hotfix no requiere reiniciar el equipo. Sin embargo, bajo ciertas circunstancias, es posible que te solicite reiniciar para que el hotfix se aplique completamente. Si no puedes reiniciar el equpo de inmediato, selecciona\u00a0<strong>No<\/strong>\u00a0cuando se te pregunte. Esto pospondr\u00e1 la aplicaci\u00f3n del hotfix hasta el pr\u00f3ximo reinicio del sistema.Nota:\u00a0Para instalar la versi\u00f3n desatendida o silenciosa del hotfix, pulsa<a href=\"https:\/\/www.pandasecurity.com\/resources\/sop\/pad\/hotfix_psinolkaddin_silent.exe\" target=\"_blank\" rel=\"noopener noreferrer\">\u00a0aqu\u00ed<\/a>.\u00a0El hotfix se aplicar\u00e1 en el siguiente reinicio del equipo.<\/li>\n<\/ol>\n<p><strong>Comprobar la Aplicaci\u00f3n del Hotfix<\/strong><br \/>\nPara confirmar la correcta aplicaci\u00f3n del hotfix, verifica los valores de las entradas de registro:<\/p>\n<table border=\"1\">\n<tbody>\n<tr>\n<th colspan=\"3\" rowspan=\"1\"><strong>Arquitectura de 32 bits<\/strong><strong><br \/>\n<\/strong><\/th>\n<th colspan=\"3\" rowspan=\"1\"><strong>Arquitectura de 64 bits\u00a0<\/strong><strong><br \/>\n<\/strong><\/th>\n<\/tr>\n<tr>\n<th colspan=\"1\" rowspan=\"1\"><strong>Clave de Registro<\/strong><\/th>\n<th colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/th>\n<th colspan=\"1\" rowspan=\"1\"><strong>Resultado [REG_DWORD]<\/strong><\/th>\n<th colspan=\"1\" rowspan=\"1\"><strong>Clave de Registro<\/strong><\/th>\n<th colspan=\"1\" rowspan=\"1\"><strong>Valor<\/strong><\/th>\n<th colspan=\"1\" rowspan=\"1\"><strong>Resultado [REG_DWORD]\n<\/strong><\/th>\n<\/tr>\n<tr>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_PSINOLKAddIn<\/strong><\/td>\n<td style=\"text-align: center;\" colspan=\"1\" rowspan=\"1\">Revision [REG_DWORD] 2<\/td>\n<td colspan=\"1\" rowspan=\"1\">0 = \u00c9xito<br \/>\n1 = No aplicado<br \/>\n2 = Error<\/td>\n<td colspan=\"1\" rowspan=\"1\">HKEY_LOCAL_MACHINE\\SOFTWARE\\WOW6432Node\\Panda Software\\Setup\\Hotfix history\\<strong>HF_PSINOLKAddIn<\/strong><\/td>\n<td colspan=\"1\" rowspan=\"1\">[REG_DWORD]\n<p style=\"text-align: center;\">2<\/p>\n<\/td>\n<td colspan=\"1\" rowspan=\"1\">0 = \u00c9xito<br \/>\n1 = No aplicado<br \/>\n2 = Error<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; 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