Issues with Advanced EPDR/EDR Wipe and Lock iOS features and expired Apple Push MDM certificate
Related Products_
- Advanced EPDR
- Advanced EDR
Issue Status_
Open
Symptoms_
Renewing your Apple Push certificate before its expiration date is essential. If your certificate expires, you will no longer be able to manage your devices from the Advanced EPDR/EDR management console, and the wipe and lock features will stop working. You will have to generate a certificate again and reintegrate all of your company’s iOS devices.
For more information on how to renew your Apple Push certificate and how to check the expiration date of the certificate, see this article.
Solution_
A notification for the account administrator to enable them to renew the Apple Push certificate before it expires will be implemented in a future release.
TITLE
Related Products_
- Advanced EPDR
- Advanced EDR
Issue Status_
ISSUE STATUS HERE
Symptoms_
SYMPTOMS HERE
Solution_
SOLUTION HERE
Release Notes_
RELEASE NOTES HERE