Windows Blue Screen of Death crashes in driver NNSHTTP when browsing pages

Windows Blue Screen of Death crashes in driver NNSHTTP when browsing pages

• Advanced EPDR
• Advanced EDR

Resolved in Hotfix / v.8.00.24.X

Random Windows Blue Screen of Death crashes in NNSHTTP driver when browsing the internet.

The issue is caused by our network infrastructure affecting environments with proxy communications.

A hotfix is available to resolve this issue.

To apply a hotfix on the affected endpoint:

1. Download and save the hotfix file to the endpoint:
   hf-wgua4183-nnshttp-connectop-pageredirect.exe
2. Double-click the downloaded file.
3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.

NOTE: To install the unattended or silent version of the hotfix, click here.

Release Notes
Next, find all the changes the hotfix includes.

Affected versions
Versions between v8.00.22.0010 and v8.00.23.0002.
To see your Adaptive Defense product version, see this article.

File Details
The hotfix updates the following file:

Verify Hotfix Application
To confirm the correct application of the hotfix, check the file version (in File Details section) or else, verify the values of these Registry keys: