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Device Control doesn’t block certain USB-connected hard drives

Related Products_
  • Advanced EPDR
  • Advanced EDR
Issue Status_

Open

Symptoms_

You have configured the Device Control protection to block removable storage drives.

However, Windows identifies certain USB-connected hard drives as internal SCSI disks and, as a result, they are not blocked by Device Control.

Solution_

Currently, there is no solution available to solve this issue. However, you can apply either of these workarounds:

  1. Update the drivers of the hard drive connected to the USB device.
  2. Change the port the USB device is connected to.

If the problem persists, you can always block the USB device through GPO. For more information, visit this Microsoft article.