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Issues with the Advanced EPDR/EDR firewall protection and automatically detected networks using IKEV2 VPN adapters

Related Products_
  • Advanced EPDR
  • Advanced EDR
Issue Status_

Resolved in Hotfix / v.8.00.24.X

Symptoms_

Advanced EPDR/EDR products’ firewall protection automatic network location is incorrectly set when using IKEV2 VPN adapters.

Solution_
  1. Download and save the hotfix file to the endpoint:
    hf-wgua4810-vpn-locationawareness.exe
  2. Double-click the downloaded file.
  3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.
Release Notes_

Next, find all the changes the hotfix includes.

Affected versions

Protection versions between v8.00.23.0000 and v8.00.23.0003
To see your Advanced EPDR/EDR product version, see this article.

File Details

The hotfix updates the following files:

File name Location File version Modification date Hotfix to be included in product versions?
NNSPRV.sys C:\Windows\System32\Drivers\NNSPRV.sys 7.0.0.425 January 16th, 2025 Yes. N/A yet.
NNSManager.dll C:\Program Files (x86)\Panda Security\WAC\NNSManager.dll 7.0.0.283 January 16th, 2025 Yes. N/A yet.
NNS_Api.dll C:\Program Files (x86)\Panda Security\WAC\NNS_Api.dll 7.0.0.448 January 21st, 2025 Yes. N/A yet.

Verify Hotfix Application

To confirm the correct application of the hotfix, check the file version (in File Details section) or else, verify the values of these Registry keys:

32 bits Architecture 64 bits Architecture
Registry Key Value Registry Key Value
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_VPN_LocalAwareness Revision [REG_DWORD]
1
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_VPN_LocalAwareness Revision
[REG_DWORD]1
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_VPN_LocalAwareness Result [REG_DWORD]

0 = Success
1 = Not Applied
2 = Error

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_VPN_LocalAwareness Result
[REG_DWORD]0 = Success
1 = Not Applied
2 = Error