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Slow network performance after upgrading to Endpoint Security protection v8.00.24.0001

Related Products_
  • Advanced EPDR
  • Advanced EDR
Issue Status_

Open

Symptoms_

After upgrading to Endpoint Security protection v8.00.24.0001, there are performance or connectivity issues for remote operations like remote desktop connections, streaming sessions or any other remote operation that implies intercepting high network traffic volumes. This issues only affect Ethernet connections.

Solution_
  1. From the command line with admin rights, go to this path:
    C:\Program Files (x86)\Panda Security\WAC
  2. Run this command:
    PSANCU.exe /applynetcfg:setprofile /profile:1 

Workaround 2:

  1. Download  PSInfo tool.
  2. From the command line, run this command:
    [PSInfo.exe -d:”[NBLMODE ON]” /nogui

Workaround 3:

  1. Download  the PSInfo tool.
  2. Run the Advanced FW technology tool and click on the Enable button.