Issues when AutoPlay on removable storage devices is manually disabled from the Windows Registry

Issues when AutoPlay on removable storage devices is manually disabled from the Windows Registry

• Advanced EPDR
• Advanced EDR

Open

The Autoplay on removable storage devices option can be disabled either through the Device Control settings available on certain Advanced EPDR/EDR products or manually through the Windows Registry.

We have detected issues when AutoPlay is manually configured and the Advanced EPDR/EDR protection is present. The issue also affects Advanced EPDR/EDR products with no Device Control.

Apply the available hotfix on the affected endpoint.

1. Download and save the hotfix file to the endpoint:
   hf-wgua-6137-psanmoddevctrl.exe
2. Double-click the downloaded file.
3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.

Next, find all the changes the hotfix includes.

Affected Versions

Protection versions v8.00.24.0000 and v8.00.24.0001. To see your product version, click here.

Version that includes hotfix

This hotfix will be included in future protection version 8.00.25.0002.

File Details

The hotfix updates this file:

Verify Hotfix Application

To confirm the correct application of the hotfix, verify the values of these Registry keys: