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Advanced EPDR/EDR Web Access Control protection fails to block certain sites

Related Products_
  • Advanced EPDR
  • Advanced EDR
Issue Status_

Resolved in Hotfix / v.8.00.24.X

Symptoms_

Certain domains are allowed although Web Access Control protection is configured to block them.

Solution_

A hotfix is available to resolve this issue.

To apply a hotfix on the affected endpoint:

  1. Download and save the hotfix file to the endpoint: hf-wgua5086-domainurlfiltering-tcpoffset.exe
  2. Double-click the downloaded file.
  3. The hotfix installation does not require you to restart the computer. However, under certain circumstances, you might be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer immediately, select No when prompted. This postpones the application of the hotfix until the next system restart.
    Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.
Release Notes_

Next, find all the changes the hotfix includes.

Affected versions

Protections from  v8.00.23.0000 to v8.00.23.003.

File Details
The hotfix updates the following file:

File name Location File Version Modified Date Hotfix to be included in future versions?
WPURLFilter.dll C:\Program Files (x86)\Panda Security\WAC\WPURLFilter.dll 1.4.1.21 6 November , 2024 Yes (8.00.24.0001)

Verify Hotfix Application

To confirm the correct application of the hotfix, verify the values of these registry keys:

32 bits Architecture 64 bits Architecture
Registry Key Value Registry Key Value
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_DomainURLFiltering_TCPOffset Revision [REG_DWORD]

1

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_DomainURLFiltering_TCPOffset Revision [REG_DWORD]

1

HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_DomainURLFiltering_TCPOffset

Result [REG_DWORD]

0 = Success
1 = Not Applied
2 = Error

9 = On Reboot Operation

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_DomainURLFiltering_TCPOffset

Result [REG_DWORD]

0 = Success
1 = Not Applied
2 = Error

9 = On Reboot Operation