Access denied to Advanced EPDR/EDR products web console from Cytomic Nexus

Access denied to Advanced EPDR/EDR products web console from Cytomic Nexus

• Advanced EPDR
• Advanced EDR
• Cytomic Nexus

Advanced Endpoint Security administrators can restrict partners to access the web administration console.

• If you are a partner and you want your client to re-enable access to the console, you must contact him and ask him to perform the following actions from his console:
  1. Go to the Web console.
  2. Go to the Preferences screen.
  3. Select the option that allows resellers to access the client’s console.