Advanced EDR – WatchGuard Cytomic

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Advanced EDR Help Center

Advanced EDR Administration Guide

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Advanced EDR Requirements

Performance issues affecting endpoints with Advanced Indicators of Attack (IOAs) enabled

Installation requirements of Advanced EPDR/EDR for macOS

Installation Requirements of Advanced EPDR/EDR products for Linux

Requirements for the cache role settings

Installation requirements of Advanced EPDR/EDR for Windows

Requirements for the discovery of computers of Advanced EPDR/EDR

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Advanced EDR Known Issues

BSOD on VPN servers caused by endpoint protection network interception drivers

Performance issues affecting endpoints with Advanced Indicators of Attack (IOAs) enabled

Endpoint local console crashes due to certain .NET parameters

Endpoint Security PSANHOST.EXE service crashes after Sleep, Suspension, or Hibernation state

BSOD caused by NNSHTTP.sys

BSOD caused by NNSPRV.sys

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Advanced EDR Open Known Issues

BSOD on VPN servers caused by endpoint protection network interception drivers

Performance issues affecting endpoints with Advanced Indicators of Attack (IOAs) enabled

Endpoint local console crashes due to certain .NET parameters

Endpoint Security PSANHOST.EXE service crashes after Sleep, Suspension, or Hibernation state

BSOD caused by NNSHTTP.sys

BSOD caused by NNSPRV.sys

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Advanced EDR Resolved Known Issues

Error 3 patching Adobe software with Cytomic Patch

Endpoints in Advanced EPDR/EDR Release 16 unexpectedly upgraded

Issues with the Advanced EPDR/EDR firewall protection and automatically detected networks using IKEV2 VPN adapters

Advanced EPDR/EDR Web Access Control protection v8.00.23.x fails to block certain sites

Trj/RansomDecoy.A false positive detections with Advanced EPDR/EDR

Windows Blue Screen of Death crashes in driver NNSHTTP when browsing pages

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Advanced EDR Known Issues solved in v8.00.24.X

Issues with the Advanced EPDR/EDR firewall protection and automatically detected networks using IKEV2 VPN adapters

Advanced EPDR/EDR Web Access Control protection v8.00.23.x fails to block certain sites

Trj/RansomDecoy.A false positive detections with Advanced EPDR/EDR

Windows Blue Screen of Death crashes in driver NNSHTTP when browsing pages

Trojan/RansomDecoy.A detections show as ‘Ignored’ under the ‘Threats detected by the antivirus’ panel

Performance issues and computers erroneously identified as “Unmanaged” with Endpoint Access Enforcement

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Advanced EDR Known Issues solved in v8.00.23.X

Performance issues and high CPU usage on Windows servers monitored by SysMon

Creation of temporary files and folders by the Decoy Files protection after backup sessions

Slowdown during the Windows operating system start process

Issues with Web access control categorization of HTTPS websites