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URLs and ports required for Advanced EPDR/EDR to communicate with server

Related Products_
  • Advanced EPDR
  • Advanced EDR
  • Cytomic Encryption
  • Cytomic Patch
  • Cytomic Data Watch

In order to install and operate Advanced EPDR/EDR or if you have a firewall, a proxy server or other network restrictions, you need to allow access to certain URLs and ports.

Communications with the server/console, with the Updates and Upgrades server and with the Collective Intelligence server_
  • https://*.pandasecurity.com
    • Download of installers, generic uninstaller and policies
    • Agent communications (registry, configuration, tasks, actions, states, etc.)
    • Communications of the protection and the Collective Intelligence
    • Download of signature files for Android
  • http://*.pandasecurity.com
    • Signature file downloads (except for Android)
  • https://*.rc.pandasecurity.com
    • Remote access from Advanced EPDR/EDR
    • Remote Access from Orion
  • https://*.windows.net
    • Performance counters (CPU, memory and disk)
    • Notifications every 15 minutes if real-time is not available
  • https://rp.cloud.threatseeker.com
    • Web Access Control
  • http://*.pand.ctmail.com
    • Cyren URL Filtering for Windows protection versions lower than 8.00.18.0002
    • Exchange Anti-spam Protection
  • https://pandasecurity.devo.com
    • Access to Advanced Visualization Tool
  • http://*.pandasoftware.com
    • Connectivity test for Windows protection versions lower than 8.00.16

Please, ensure root certificates are updated. Additionally, please allow the following URLs:

  • http://*.globalsign.com
  • http://*.globalsign.net
  • http://*.digicert.com
  • http://*.sectigo.com

For detailed information on how to update the root certificates, please check this article.

For incoming and outgoing traffic (Antispam and URL Filtering), please allow this URL:

  • http://*.ctmail.com
Required Ports_
  • Port 80 (HTTP)
  • Port 443 (HTTPS, websocket)
  • Port 8080 (remote access from Cytomic Orion)