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Protection errors on Windows computers with multibyte character sets (MBCS)
Related Products_
- Advanced EPDR
- Advanced EDR
Issue Status_
- Tracking ID: WGUA 1389
- Status: Resolved
- Type of solution: Hotfix
Symptoms_
Protection errors on computers with Windows systems in languages that require multibyte character sets (MBCS) with protection versions 8.00.21.XXXX or 8.00.22.XXXX installed and Decoy files protection enabled.
Solution_
A hotfix is available to resolve this issue.
To apply a hotfix on the affected endpoint:
- Download and save the hotfix file to the endpoint:
HF-WGUA1389-multilanguage.exe - Double-click the downloaded file.
- If prompted, to fully apply the hotfix, restart the endpoint.
NOTE: To install the unattended or silent version of the hotfix, click here.
