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Advanced EPDR/EDR immediate and scheduled scans block

Related Products_
  • Advanced EPDR
  • Advanced EDR
Issue Status_

Tracking ID: WGUA-623
Status: Resolved
Type of solution: Hotfix

Symptoms_

Advanced EDR/EPDR immediate and scheduled scans may block under certain circumstances.

Solution_
  1. Download and save the hotfix file to the endpoint:
    hf-wgua623-scanfeature.exe
  2. Double-click the downloaded file.
  3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.
Release Notes_

Next, find all the changes the hotfix includes.

Affected versions

Protections between v8.00.22.0010 and v8.00.22.0023. To see your Advanced EDR/EPDR product version, see this article.

Registry Key Details

The hotfix updates the following files:

File name Value File version Modified date Hotfix to be included in future versions?
WAScanner.exe C:\Program Files (x86)\Panda Security\WAC\WAScanner.exe 8.0.22.0024 January 23rd, 2024 Yes.
Future
v8.00.22.0024
PSUNScan.dll C:\Program Files (x86)\Panda Security\WAC\PSUNScan.dll 4.0.16.0 December 19th, 2023 Yes.
Future
v8.00.22.0024

Verify Hotfix Application

To confirm the correct application of the hotfix,

check the file version (in File Details section) or else, verify the values of these Registry keys:

 

32 bits Architecture 64 bits Architecture
Registry Key Value Registry Key Value
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_ScanFeature Revision [REG_DWORD]
1
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_ScanFeature Revision
[REG_DWORD]1
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_ScanFeature Result [REG_DWORD]

0 = Success
1 = Not Applied
2 = Error
9 = On Reboot Operation

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_ScanFeature Result
[REG_DWORD]0 = Success
1 = Not Applied
2 = Error
9 = On Reboot Operation