Performance issues with Advanced EDR/EPDR Shadow Copies feature

Performance issues with Advanced EDR/EPDR Shadow Copies feature

• Advanced EPDR
• Advanced EDR

Resolved

Performance issues related to the Shadow Copies feature included in Endpoint Security products.

1. Download and save the hotfix file to the endpoint:
   hf-wgua2617-shadowcopies-psanmodproactive.exe
2. Double-click the downloaded file.
3. The hotfix installation does not require restarting the computer. However, under certain circumstances, you may be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted. This postpones the application of the hotfix until the next system restart.Note: To download an unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.

Next, find all the changes the hotfix includes.

Affected versions

Protections between v8.00.22.0010 and v8.00.22.0023. To see your Advanced EDR/EPDR product version, see this article.

Registry Key Details

The hotfix updates the following file:

Verify Hotfix Application

To confirm the correct application of the hotfix, check the file version (in File Details section) or else, verify the values of these Registry keys: