Performance issues with Advanced EPDR/EDR protection version v8.00.26.0001
Related Products_
- Advanced EPDR
- Advanced EDR
Tracking ID_
WGUA-8420
Status_
Resolved in Hotfix
Description_
Performance issues after installing or upgrading to Advanced EPDR/EDR protection version v8.00.26.0001.
Affected protection versions:
- v8.00.26.0001
For information on how to determine your protection version, see Knowledge Base article Find out your Advanced EPDR/EDR software version.
Solution_
A hotfix is available to resolve this issue.
To apply the hotfix on the affected endpoint:
- Download and save this hotfix file to the endpoint: hf-wgua8420-cumulative-mv-df-8.00.26.x.exe
- Double-click the downloaded file. The hotfix does not require a restart of the endpoint.
However, under certain circumstances, you may be prompted to restart the computer to be fully applied. If you cannot restart the computer right away, select No when prompted.
Note: To install the unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.
| IMPORTANT:
If the issue persists after applying the hotfix, disable Advanced Indicators of Attack (IOAs) and open a Support case.
For more information on how to disable Indicators of Attack, see this article. |
File Details_
The hotfix updates these files:
| File Name | File Version | Modified Date | Included in Future Versions |
|---|---|---|---|
| PSANModMV.sys | 4.0.24.0 | 21 June 2026 | Yes |
| WPDecoy.dll | 2.1.0.26 | 22 June 2026 | Yes |
| 0x10000045.DAT (LOCK.SIG) | 2.0.0.147 | 21 June 2026 | Yes |
Verify Hotfix Application_
To confirm the correct application of the hotfix, check the file version (in File Details section) or else, verify the values of these Registry keys:
| 32-Bit Architecture | 64-Bit Architecture | ||
|---|---|---|---|
| Registry Key | Value | Registry Key | Value |
| HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\Cumulative_Hotfix_MV_DF_8.00.26.X | Revision [REG_DWORD] 1 |
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\Cumulative_Hotfix_MV_DF_8.00.26.X | Revision [REG_DWORD] 1 |
|
HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\Cumulative_Hotfix_MV_DF_8.00.26.X |
Result [REG_DWORD]0 = Success 1 = Not Applied 2 = Error |
HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\Cumulative_Hotfix_MV_DF_8.00.26.X | Result [REG_DWORD]0 = Success 1 = Not Applied 2 = Error |
