Zero-Trust Application Service shows Error enabling/disabling the protection when all network protections are disabled

Zero-Trust Application Service shows Error enabling/disabling the protection when all network protections are disabled

• Advanced EPDR
• Advanced EDR

Open

After you disable all network-related protections, Zero-Trust Application Service shows Error enabling/disabling the protection instead of Error enabling/disabling all network protections.

Affected protection versions:

• v8.00.26.0000 and v8.00.26.0001.

To see your product version, see this article.

A hotfix is available to resolve this issue.

To apply the hotfix on the affected endpoint:

1. Download and save this hotfix file to the endpoint: hf-wgua7803-wadiag-waconf.exe
2. Double-click the downloaded file. The hotfix does not require a restart of the endpoint.
   However, under certain circumstances, you may be prompted to restart the hotfix to be fully applied. If you cannot restart the computer right away, select No when prompted.

Note: To install the unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart.

File Details

The hotfix updates these files:

Verify Hotfix Application

To verify that the hotfix was successful, check the file version in the File Details section, or verify these values in the Windows Registry: