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Advanced EPDR Help Center
Advanced EPDR Administration Guide
Advanced EPDR Requirements
Advanced EPDR Known Issues
└─ Open Known Issues
└─ Resolved Known Issues
└── Resolved in v8.00.24.X
└── Resolved in v8.00.23.X
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Advanced EPDR Requirements
Requirements of Advanced EPDR/EDR for Android
Installation requirements of Advanced EPDR/EDR for macOS
Installation requirements of products based on Advanced EPDR/EDR for iOS
Installation Requirements of Advanced EPDR/EDR products for Linux
Requirements for the proxy and language settings
Requirements for the cache role settings
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Advanced EPDR Known Issues
BSOD on VPN servers caused by endpoint protection network interception drivers
Performance issues affecting endpoints with Advanced Indicators of Attack (IOAs) enabled
Endpoint local console crashes due to certain .NET parameters
Endpoint Security PSANHOST.EXE service crashes after Sleep, Suspension, or Hibernation state
BSOD caused by NNSHTTP.sys
BSOD caused by NNSPRV.sys
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Advanced EPDR Open Known Issues
BSOD on VPN servers caused by endpoint protection network interception drivers
Performance issues affecting endpoints with Advanced Indicators of Attack (IOAs) enabled
Endpoint local console crashes due to certain .NET parameters
Endpoint Security PSANHOST.EXE service crashes after Sleep, Suspension, or Hibernation state
BSOD caused by NNSHTTP.sys
BSOD caused by NNSPRV.sys
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Advanced EPDR Resolved Known Issues
Error 3 patching Adobe software with Cytomic Patch
Endpoints in Advanced EPDR/EDR Release 16 unexpectedly upgraded
Issues with the Advanced EPDR/EDR firewall protection and automatically detected networks using IKEV2 VPN adapters
Advanced EPDR/EDR Web Access Control protection v8.00.23.x fails to block certain sites
Trj/RansomDecoy.A false positive detections with Advanced EPDR/EDR
Windows Blue Screen of Death crashes in driver NNSHTTP when browsing pages
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Advanced EPDR Known Issues solved in v8.00.24.X
Issues with the Advanced EPDR/EDR firewall protection and automatically detected networks using IKEV2 VPN adapters
Advanced EPDR/EDR Web Access Control protection v8.00.23.x fails to block certain sites
Trj/RansomDecoy.A false positive detections with Advanced EPDR/EDR
Windows Blue Screen of Death crashes in driver NNSHTTP when browsing pages
Trojan/RansomDecoy.A detections show as ‘Ignored’ under the ‘Threats detected by the antivirus’ panel
Performance issues and computers erroneously identified as “Unmanaged” with Endpoint Access Enforcement
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Advanced EPDR Known Issues solved in v8.00.23.X
Performance issues and high CPU usage on Windows servers monitored by SysMon
Creation of temporary files and folders by the Decoy Files protection after backup sessions
Slowdown during the Windows operating system start process
Issues with Web access control categorization of HTTPS websites
Tech Support
Cytomic Data Watch
Advanced EDR
Cytomic Encryption
Advanced EPDR
Cytomic Insights
Cytomic Nexus
Cytomic Orion
Cytomic Patch
Cytomic SIEM Connect