Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Open Known IssuesSupport Advanced EPDR/EDR notifications are not shown on the local endpoint +34 900 840 407support@cytomic.aiRelated products_ Issue Status_ Description_ Solution_ Advanced EPDR/EDR notifications are not shown…LeyreJune 3, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Open Known IssuesSupport Issues with the Advanced EDPR/EDR firewall protection and automatically detected networks using WireGuard/WinTUN VPN adapters +34 900 840 407support@cytomic.aiRelated Products_ Issue_Status_ Description_ Solution_ Issues with the Advanced EDPR/EDR firewall protection…LeyreJune 3, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Open Known IssuesSupportTrends Advanced EPDR/EDR Web Access Control in protection v8.00.24.x fails to block certain sites +34 900 840 407support@cytomic.aiRelated Products_ Issue Status_ Symptoms_ Solution_ Adaptive Defense Web Access Control in…LeyreMay 28, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Open Known IssuesSupportTrends Slow network performance after upgrading to Endpoint Security protection v8.00.24.0001 +34 900 840 407support@cytomic.aiRelated Product Issue Status Symptoms Solution Slow network performance after upgrading to…AndoniApril 3, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Known Issues solved in v8.00.24.XAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Known Issues solved in v8.00.24.XAdvanced EPDR Open Known IssuesSupport Issues with temporary files created when users work simultaneously with Office applications +34 900 840 407support@cytomic.aiRelated Products_ Tracking ID_ Issue Status_ Symptoms_ Solution_ Release Notes_ Issues with…AndoniMarch 11, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Known Issues solved in v8.00.24.XAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Known Issues solved in v8.00.24.XAdvanced EPDR Open Known IssuesSupport Advanced EPDR/EDR Web Access Control protection v8.00.23.x fails to block certain sites +34 900 840 407support@cytomic.aiRelated Product Issue Status Symptoms Solution Release Changes Advanced EPDR/EDR Web Access…AndoniMarch 11, 2025
Advanced EDRAdvanced EDR Resolved Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Resolved Known IssuesSupport Error status 0xc0000428 in Windows 11 with Microsoft KB5052093 when running dism.exe or sfc.exe +34 900 840 407support@cytomic.aiRelated Product Issue Status Symptoms Solution Error status 0xc0000428 in Windows 11…AndoniMarch 11, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Known Issues solved in v8.00.24.XAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Known Issues solved in v8.00.24.XAdvanced EPDR Open Known IssuesSupport Issues with the Advanced EPDR/EDR firewall protection and automatically detected networks using IKEV2 VPN adapters +34 900 840 407support@cytomic.aiRelated Product Issue Status Symptoms Solution Release Changes Issues with the Advanced…AndoniFebruary 3, 2025
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Known Issues solved in v8.00.24.XAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Known Issues solved in v8.00.24.XAdvanced EPDR Open Known IssuesSupport Performance issues and computers erroneously identified as “Unmanaged” with Endpoint Access Enforcement +34 900 840 407support@cytomic.aiRelated Product Issue Status Symptoms Solution Release Changes Performance issues and computers…AndoniDecember 27, 2024
Advanced EDRAdvanced EDR Known IssuesAdvanced EDR Known Issues solved in v8.00.24.XAdvanced EDR Open Known IssuesAdvanced EPDRAdvanced EPDR Known IssuesAdvanced EPDR Known Issues solved in v8.00.24.XAdvanced EPDR Open Known IssuesSupport Trojan/RansomDecoy.A detections show as ‘Ignored’ under the ‘Threats detected by the antivirus’ panel +34 900 840 407support@cytomic.aiRelated Product Issue Status Symptoms Solution Release Changes Trojan/RansomDecoy.A detections show as…AndoniDecember 27, 2024